Flying
Ryanair is never going to be anyone's greatest aviation experience.
Famous for more bad than good reasons, it is most known as the
airline that finds ways of charging for every small thing. At one
point it looked like you'd have to 'pay to pee', thankfully someone
somewhere saw sense. Europe's 'favourite''low cost airline
is also reported to have once treated a man suffering from a heart
attack with a sandwich, and then charged him for it. This is an
airline with a very bad reputation, deservedly or not.
Believe
it or not, despite first appearances, this is not a blog bashing
Ryanair. Before living in Morocco I had only used the airline a
handful of times, and it was okay. That is apart from one ridiculous
occasion where a calamity of errors made our flight from Paris
Beauvais look more like a Carry On film or some silly sketch with
Benny Hill music as passengers from two unexplainedly late flights
comically ran from gate to gate as teasing staff pretended to
commence boarding.
Living
now on the outskirts of Europe we have found ourselves regular
customers of this airline we said would never again use. The Beauvais
experience was not limited to the Benny Hill farce and it scarred us.
However, with little choice available and repeated exposure to the
experience, you find that while far from perfect, if you prepare
yourself for it then the Ryanair experience is everything it promises
to be. Cheap, quick and no frills air travel. That is, until you fly
into Morocco. This is a stand alone experience which makes all other
Ryanair routes look premier class.
Having
lived in Thailand for six years and travelled a great deal around
Asia, I am no stranger to budget airlines and have encountered many
people for whom flying is a rarity and who are nervous or a little
confused as to what to do. Saying that, in all the flights I took
there, I have never seen chaos descend quite like I have seen in the
last two years of travel here.
By chaos,
we are not just talking about the frantic pre-boarding rush for the
gate when the steady trickle to the line becomes one person too many
and everyone decides that it is now or never to get in the line, or
the distinctively 'long-legged' striding that people use in the
fruitless attempt to carry you past a few people on the tarmac in a
bid to get a better seat.
This
chaos begins when people start queuing up to an hour before boarding.
Not that the queue perturbs those who arrive late, they just push
their way unquestioned past people, using age, illness or just the
inability to look up and make eye contact with all the annoyed
passengers around them as an excuse.
While the
'queue' develops it becomes noticeable that nearly every family has a
child. This means that as a child free traveller you are left to
stand there and pray that they don't invoke the 'children first'
boarding rule. If they do you might as well go and sit back down and
wait for the end of the line. That hour queuing? Wasted. Have I just
found a reason to have children? Not a chance. It is airport travel
and the extra stress it seems to bring every parent that has cemented
our resolve on maintaining our 'child-free' status.
The
stress of travelling with children didn't seem to bother the parents
on our last flight to Fes. They opted instead for the 'low-impact'
parenting. This entailed letting their children run wild between
people and go behind the departure desk and down the stairs on their
own while the departure staff were desperately trying to maintain a
semblance of control and work out which child belonged to whom. While
dealing with this they also had to organise the first twenty people
in the queue who after an hour of standing there had obviously
forgotten why they are there and misplaced their boarding passes and
passports.
Once on
the plane the fun of getting into a seat starts. For us we have one
thought in mind. Emergency Exit Seats. On our last flight, after a
lot of bargaining, we were told by an Eastern European flight steward
that we could sit in our desired seats as long as no one else arrived
having reserved them. As he stood by us protecting the seats he got
increasingly annoyed at the attempts of passengers finding seats and
spaces for bags and become increasingly blunt with people. As the
plane filled, greater numbers of people attempted to sit in the
'reserved' emergency seats. At first he was quite polite, telling
them simply 'no, they are reserved'. As the plane got fuller it
became obvious no one had reserved the seats and he needed
responsible people to sit there in case of an emergency. He began to
ask select people if the spoke English. Usually just receiving little
more than a grunt or a blank look in response he moved them on down
the plane. With some people he didn't even ask, he just looked them
up and down, shook his head, muttered something under his breath and
moved them on. His frustration got the better of him and by the end
he was saying 'English only in these seats' in a slightly aggressive
manner. This would have sounded a lot better if he had just explained
that he needed English speakers to explain the exit instructions to,
instead he just ended up sounding incredibly racist.
As a
nervous flyer I am the first to fasten my seat belt to circulation
restricting, and to turn off all electronic equipment for fear of
making the plane take control of itself and steer off the runway
before we even leave the ground. No such fears for these fliers, some
of whom I have seen stand up and receive calls during take off and
landing no matter how many times instructed otherwise. On landing
women are up and in the locker before the brakes are even eased off.
One friend said that on their flight last month there was even a lone
child wandering up and down the aisle during landing.
To top
off our last flying experience, within moments of standing up to
disembark, a fight broke out within arms reach of me. This was not
just a heated discussion kind of argument, but an arm swinging and
shoving argument. It was between two women so there was a lot of hair
pulling and face slapping as well. For some reason this made it all
more unacceptable. Apparently the fight broke out as the result of
one of the ladies deciding she needed to get from her seat at the
front to her bag stowed at the back, right at the point everyone
stood up. Shoving her way down the plane she obviously bumped into
the other lady who was probably as fed up with the lack of queuing
courtesy as I was, and decided she would do everything in her power
to stop her. These women had to be dragged off each other and the
argument continued down the length of the plane.
What a
welcome back to Morocco.
Nothing like a little travel stress to make you appreciate getting home. Well, inside the safety of the apartment at least.
No comments:
Post a Comment